16 March 2026 I 17:00 – 19:30 I BT Cluj Head Quarter

Calea Dorobanților nr. 30–36, Cluj-Napoca, Județul Cluj, Romania

Overview

“Inclusive Design” isn’t a side requirement, it’s a proven accelerator for better user experience, higher conversion, and stronger customer satisfaction. When products are built to work for people with diverse abilities, they become easier for everyone to use. 

This event brings together product leaders, digital teams, innovation stakeholders, and compliance functions for a pragmatic, business-first session combining: 

  • real-world product and UX insights, 
  • a clear legal breakdown of Law 232/2025 requirements 
  • a live accessibility testing session that makes barriers and solutions impossible to ignore. 

Who Should Attend?

Why Attend?

    • Product Managers, Product Owners, UX/UI Designers, UX Researchers 
    • Digital Transformation & Innovation teams 
    • IT, Engineering, QA, and Platform Owners 
    • Customer Experience & Marketing teams 
    • Legal, Compliance, ESG, DEI and Accessibility stakeholders 
    • Procurement and vendor managers working with digital products/services 
  • Learn how Inclusive Design improves UX, performance, and adoption across all customer segments 
  • Understand what’s legally required under Law 232 and what is optional but strategically valuable 
  • Reduce launch risk by identifying accessibility blockers before they become legal or reputational issues 
  • See accessibility issues in real time through a live testing demonstration 
  • Leave with a practical checklist for implementation: teams, tools, priorities, and next steps. 

Seats are limited to keep the discussion practical and interactive.
Register now to secure your place.

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Terms and Conditions Page

Our 2026 expert speakers include​

  • Emese Markovics, UX UI Design Associate Manager, Accenture Romania
  • Argentina Rafail, Counsel, Co-Head of Employment, Dentons Bucharest
  • Mihai Tomescu, Diversity and Inclusion Strategist, former Secretary of State, National Authority for Persons with Disabilities (ANPD)

Topics of Discussion

1) Infrastructure & Innovation: How Inclusive Design Creates Better Products for All Customers

A practical look at how accessibility-driven thinking improves product experience for everyone: 

  • Accessibility as a driver of better UX, not a constraint 
  • Why inclusive journeys increase conversion and reduce drop-off 
  • Design choices that help all users: clarity, structure, keyboard-first flows, readable content, predictable navigation 
  • Common misconceptions that slow teams down—and how to shift mindset from “compliance” to “performance” 
  • What strong inclusive product governance looks like (ownership, review cycles, QA standards) 

2) Law 232: Must-Haves vs. Nice-to-Haves

A pragmatic breakdown to avoid legal bottlenecks and last-minute remediation: 

  • Must-Haves (legally required): what must be in place and how to document compliance 
  • Nice-to-Haves (competitive advantage): what raises customer satisfaction and differentiates your brand 
  • Practical compliance strategy: prioritisation, timelines, internal roles, and supplier accountability 
  • Avoiding “checkbox compliance”: where organisations most often fall short 
  • Translating legal requirements into product, UX, engineering, and QA actions 

3) Live Accessibility Testing Session

Participants witness real-time navigation challenges—and the solutions:

  • Live walkthrough of a digital journey using assistive technology
  • What fails first: menus, forms, buttons, contrast, structure, labels, focus order
  • How small changes create major improvements (both for accessibility and usability)
  • Q&A with practical advice for product and design teams
  • What to include in your testing process going forward

Agenda (17:00 – 19:30)

17:00 – 17:10 | Welcome & Opening Remarks

Aurel Bernat, BT, Executive Director, FI/IR

Lestat Monroe, RDCC, Founder & Vice President

17:10 – 17:35 | Inclusive Design- Better Products for Everyone

Speaker: Emese Markovics — UX UI Design Associate Manager, Accenture Romania

UX, conversion and customer satisfaction outcomes.

17:35 – 18:00 | Live Accessibility Testing: Customer Experience, Business Impact & Neurodiversity

Speaker: Mihai Tomescu — Diversity & Inclusion Strategist, former Secretary of State, ANPD

Real-time walkthrough using assistive technology

18:00 – 18:40 |Law 232: Must-Haves vs Nice-to-Haves

Speaker: Argentina Rafail — Counsel, Co-Head of Employment, Dentons Bucharest

Clear prioritisation: what is required vs what drives advantage.

18:40 -19:00| Q&A

19:00 – 19:15 | Closing Remarks

Diana Ioana Mazurchievici, Director ESG și Relații Investitori

Lestat Monroe, RDCC, Founder & Vice President

Partner With Us

This session offers high-value visibility to decision-makers responsible for digital products, customer journeys, and compliance readiness.

Partner benefits may include:

  • Speaking visibility or demo showcase (where relevant)
  • Brand presence across event communications
  • Direct engagement with product, innovation, UX, and legal stakeholders
  • Alignment with responsible innovation and accessible customer experience
Learn more about partnering

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